FAQs

General Questions

What is Solana Account Rent?

Despite the name, Solana "rent" is not a recurring fee. Accounts that store data on-chain must maintain a minimum SOL balance based on their storage requirements.

That SOL remains in the account while it exists. When an eligible account is closed, its remaining lamports can be returned to a destination account.

• The required minimum depends on the account's data size and Solana's current rent parameters
• A token account can still hold SOL even when its token balance is zero
• Closing an eligible token account releases the lamports held in that account
• Solana's rent requirements can change as network parameters are updated

Because the required balance is not a permanent fixed amount, Refund SOL uses current account data rather than assuming that every token account holds the same amount.

👉 Learn more in the official Solana documentation.

How Do Empty Token Accounts Accumulate?

Solana tokens are held in dedicated token accounts. As you interact with different tokens, your wallet may create additional token accounts for those assets.

• Different tokens may use separate token accounts
• Selling or transferring all tokens out does not automatically close the account
• An account with a zero token balance may remain on-chain
• The account may still contain SOL that was used to fund its on-chain storage

Over time, wallets that interact with many tokens can accumulate multiple unused token accounts.

Refund SOL scans your wallet for supported accounts that may be eligible to close and shows the amount available before you approve anything.

What Are Worthless Tokens?

Worthless tokens are tokens you consider to have little or no useful value. They may include:

• Spam tokens from unsolicited airdrops
• Tokens from abandoned projects
• Tokens with little or no liquidity
• Other unwanted tokens you no longer want to keep

A token account cannot normally be closed while it still contains tokens. If you choose to burn an unwanted token, the burn permanently removes those tokens. Once the token balance reaches zero and the account is eligible for closure, the token account can then be closed and its remaining SOL returned.

Burning is irreversible. Refund SOL cannot determine with certainty whether a token is worthless, so always verify the token before approving a burn.

Safety & Security

Is it Safe to Reclaim SOL?

Refund SOL is non-custodial. Your wallet remains in control of your assets and must approve transactions before they can be submitted.

• Non-custodial: Refund SOL does not receive your private keys or seed phrase
• Wallet scanning: Account information is read from public Solana blockchain data
• Account filtering: The interface identifies supported accounts based on their current state
• Your approval required: Transactions require confirmation through your connected wallet
• On-chain execution: Account closures and token burns are performed through Solana transactions

Before approving a transaction, review the selected accounts and transaction details in your wallet.

Will Closing Accounts Affect My Wallet?

Closing an eligible empty token account removes that specific account from the blockchain and transfers its remaining lamports to the transaction's configured destination.

It does not remove the token mint from Solana or prevent you from receiving the same token in the future.

If another token account is needed for that token later, a new one can be created. Creating a new account may require funding based on Solana's rent requirements at that time.

Closing an account is an on-chain action and cannot be undone. A new token account can be created later, but that does not restore the original closed account.

Burning tokens is also irreversible. Always verify unwanted tokens before approving a burn transaction.

Fees & Pricing

How Much Does Refund SOL Cost?

Service Fee: 2% of the SOL processed by the service
Network Fee: Solana transaction fees also apply

Refund SOL processes multiple accounts in batches to reduce the number of transactions required.

The amount available from each account can vary. Before approving a transaction, review the amount and fee information shown by Refund SOL and your wallet.

No other Refund SOL charges:

• No registration fees
• No monthly subscriptions
• No hidden service charges

Is There a Minimum Amount to Refund?

Refundable amounts are not based on a fixed amount per token account.

The SOL available from an account depends on the lamports actually held by that account when it is processed. Refund SOL displays the available amount detected for your wallet before you proceed.

The 2% service fee applies according to the amount processed by the service.

Troubleshooting

Why Did My Transaction Fail?

Common reasons for transaction failures include:

1. Insufficient SOL for Transaction Fees

Solana transactions require a network fee. If your wallet does not have enough available SOL to pay the required transaction fee, the transaction may fail.

Solution:

• Check that your wallet has enough SOL available for network fees
• Review the estimated transaction cost in your wallet before approving
• Add SOL to the wallet if necessary

The network fee is separate from the SOL returned by successfully closed token accounts.

2. Network Congestion

The Solana network may be experiencing high traffic.

Solution:

• Wait 1-2 minutes and try again
• Increase priority fee in your wallet settings if the option is available
• Retry the transaction later

3. RPC Node Issues

The RPC endpoint may be temporarily congested or unavailable.

Solution:

• Refresh the page and reconnect your wallet
• Try again after a few minutes
• Contact support if the issue continues

4. Outdated Wallet Extension

Your wallet software may need an update.

Solution:

• Update your wallet extension to the latest version
• Restart your browser after updating
• Retry the transaction

5. Transaction Timeout

The transaction may have expired before it was processed.

Solution:

• Try processing fewer items at once
• Check your internet connection
• Scan your wallet again and retry

Account Details

What Happens to Closed Accounts?

When an eligible empty SPL token account is closed:

1. A CloseAccount instruction is submitted to Solana
2. The token account's remaining lamports are transferred to the configured destination
3. Refund SOL's applicable service fee is processed as part of the transaction flow
4. The closed account no longer remains as an active token account
5. A new token account can be created later if you need to hold that token again

The amount returned is based on the account's actual lamport balance, not a fixed SOL amount.

Will I Lose Access to Tokens If I Close Their Accounts?

Refund SOL is designed to identify token accounts that meet the conditions required for closure.

For standard SPL tokens, a token account normally must have a zero token balance before it can be closed. Accounts containing tokens should not be treated as empty accounts.

Always review the selected accounts and your wallet's transaction details before approving a transaction.

What's the Difference Between Closing and Burning?

Closing Empty Accounts:

• Used for token accounts with a zero token balance
• Removes the token account from on-chain state
• Transfers the account's remaining lamports to a destination
• A new token account can be created later if needed

Burning Tokens:

• Permanently destroys the selected token amount
• Reduces the token balance and the mint's total supply
• Does not by itself close the token account
• If the account reaches zero and is eligible for closure, it can subsequently be closed to recover its remaining lamports

Burning is irreversible. Closing is also an on-chain action that cannot be undone.

The amount of SOL available after closing an account depends on the lamports actually held by that account.

Additional Questions

Can I Undo Closing an Account?

No. A confirmed account closure cannot be reversed.

If you need an account for the same token again later, a new token account can be created. That is a new account creation, not an undo of the previous closure.

Burned tokens cannot be restored. Burning permanently removes the selected token amount.

Returned SOL: Once the transaction completes, the SOL transferred to your wallet can be used normally.

What Happens If Your Website Goes Down?

Your assets remain on-chain and under the control of your wallet.

• Refund SOL does not take custody of your wallet
• Your token accounts continue to exist independently of the website
• SOL held in those accounts remains there until an authorized on-chain action changes or closes the account

Refund SOL provides an interface for interacting with Solana; your assets do not depend on the website remaining online.

Still Have Questions?

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